Shipping

SHIPPING COSTS

Our products are reasonably priced to help offset the cost of shipping.

Our shipping rates are calculated by our print-on-demand partner, and they use a Standard shipping method in which shipping prices are grouped by product category, so all items within a single category have the same shipping fee. Several items of the same category delivered in the same order will have an additional, lower fee.

For example, the Standard shipping rate for sending one t-shirt is $3.99. Every additional t-shirt in the same order adds $1.25 to the shipping cost:

  • 1 t-shirt = $3.99
  • 2 t-shirts = $5.24
  • 3 t-shirts = $6.49

T-shirts, tank tops, 3/4 sleeve shirts, long sleeve shirts, and crop tops can take from 5-23 business days to arrive and costs $3.99 to ship for the first item and $1.25 for additional items. Hoodies, sweatshirts, and jackets can take from 5-23 business days to arrive and costs $7.99 to ship the first item, and $2.50 for additional similar items.

15% OFF ORDERS OVER $50
As a courtesy to new shoppers placing their first order, we offer a promotional discount of 15% off orders over $50 using promo code VLNS15 at checkout. This discount can be applied one time only, but it applies to all products in the store at any quantity. So load up and save!


FULFILLMENT

When will I get my order? Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

  • USA: 3–4 business days
  • Europe: 6–8 business days
  • Australia: 2–14 business days
  • Japan: 4–8 business days
  • International: 10–20 business days

COVID-19
Our fulfillment times [for all products/t-shirts/phone cases/etc.] may be longer than usual and may continue to increase until things get back to normal. We're seeing delays in our supply chain, including distributors and shipping carriers as the entire industry is grappling with challenges.

SHIPPING ORIGIN
Where will my order ship from? We work with an on-demand order fulfillment company with facilities worldwide!

CUSTOMS
Will I be charged customs for my order? An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

DELAYS
My order should be here by now, but I still don't have it. What should I do
Before getting in touch with us, please help us out by doing the following:

  • Check your shipping confirmation email for any mistakes in the delivery address
  • Ask your local post office if they have your package
  • Stop by your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at support@villainous.us with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

PRODUCTS
How are your products made? We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

TRACKING
How do I track my order? You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at support@villainous.us